Our story

Care, the way it should be.

We believe good care starts with listening, respect and the freedom to remain yourself at home.

Our approach

Built around real life.

Jade Homecare provides thoughtful support for people who want to live well in the place they know best. We take time to understand each person’s routines, relationships and goals, then work together on a plan that feels right.

Our team aims to bring reassurance to families and confidence to the people we support, with clear communication at every step.

What families can expect

  • Respect for choice and dignity
  • Clear, personal care planning
  • Kind and professional support
  • Open communication
  • Regular reviews as needs change
  • Safeguarding at the heart of care

Meet our team

A small team who know you by name.

We’re a small, local team, so you’ll always know who you’re talking to, and who is looking after the people you love.

Jade, founder of Jade Homecare, smiling outdoors under an autumn tree

Jade · Founder & Director

From carer to founder.

Jade has more than 14 years’ experience in care. She started out as a carer, supporting people hands-on every day, and worked her way up to become a registered manager, a role she has held for over seven years, leading care homes and home care services across Cambridgeshire and Suffolk.

Jade holds an NVQ Level 5 and is a qualified Nursing Associate.

Over the years, working with many different providers, Jade always felt something was missing. However good the service, she could never fully bring her own beliefs about how care should be into someone else’s organisation. So she started Jade Homecare: a service built from the ground up around the care she has always believed in.

Talk with Jade
David, co-founder and director of Jade Homecare

David · Co-founder & Director

The one behind the screen.

David started in care at 19 and worked his way up as a Care Coordinator, Care Assessor and Assistant Manager, before setting up Jade Homecare with Jade. He still supports the people we care for hands-on, and makes sure our systems run smoothly and our records are always up to standard, so Jade and the team can focus on what matters most: care. If Jade isn’t available, David is always on hand to help.

“Care isn’t one size fits all. It should be centred on each individual, embracing their life story and everything that makes them who they are. We look past the diagnosis, because that isn’t who they are.”

Jade, Founder & Director of Jade Homecare

Kind words

What people say about Jade.

“She is one of the most compassionate, dedicated and understanding managers I have ever worked with. She always put people first. She genuinely cared about the clients and their wellbeing, ensuring they received the best possible care.”

“Anyone who has the opportunity to work with her or entrust the care of a loved one to her company will be in very good hands.”

Ioana, who worked with Jade in a care company Recommended on Facebook

Our values

The things that guide us.

Kindness

We treat every person as an individual, with patience and warmth.

Trust

We do what we say and keep communication honest and clear.

Choice

People remain involved in decisions about their own support.

Quality

We work carefully, safely and professionally every day.