Do you cover my area?
See the towns and villages we visit, or check your postcode.
Areas we cover →Your first visit
What happens when you get in touch.
Starting care can feel like a big step. Here’s exactly what to expect, so there are no surprises along the way.
Step by step
- A friendly first chat Call, email or message us and tell us a little about what’s happening. There’s no pressure and no obligation.
- Jade or David visits you at home They’ll get to know you, your routines and what matters most, and talk through the help you’d like. Visits take about an hour or more, as we’re always up for a good chat, and family are very welcome to join.
- Your care plan, agreed together We write a plan around you and go through it with you. You’ll have a clear written agreement and prices before anything starts.
- Meet your carer You’ll meet your carer before their first visit, so nobody new turns up at the door.
- Care begins, and we check in After the first couple of weeks, we’ll check in to see how it’s going and adjust anything that isn’t quite right.
Helpful to have ready
Don’t worry if you don’t have everything. We can sort the rest out together.
- A list of current medication
- GP and pharmacy details
- Contact details for family or next of kin
- Any recent hospital or care letters
- Notes on routines, likes and dislikes
What will it cost?
Clear prices, and a calculator for a weekly guide price.
See our prices →Coming home from hospital?
Care can start as soon as the next day, depending on availability.
How we can help →